History: P.A. 77-585 specifically included organizations primarily operated for teaching particular forms of self-defense
in the definition of "health club" where previously they had been specifically excluded, added provision in Subdiv. (5)
clarifying when facilities not deemed available to the buyer and added Subdiv. (6) defining "disabled" and "disability";
P.A. 77-614 replaced commissioner of health with commissioner of health services, effective January 1, 1979; P.A. 82-50 redefined "health club" to include various types of sports clubs and martial art organizations; Sec. 19-341a transferred
to Sec. 21a-216 in 1983; P.A. 83-487 amended Subdiv. (1) to eliminate reference to regulation and licensure of massage
establishments by health services commissioner; P.A. 84-531 removed saunas from the definition of a health club, excluded
from such definition an establishment from which a customer may only purchase services for no more than thirty days,
required all contracts to be in writing, included within the definition of buyer any person who receives the benefit of a
contract, defined "payment in advance" and redefined "disabled" to include conditions which "will exist" for more than
forty-five days; P.A. 05-158 amended Subdiv. (1) to change time reference from thirty days to one month and make a
technical change, effective July 1, 2005.
Sec. 21a-217. (Formerly Sec. 19-341b). Contracts for health club services.
Right of cancellation. Every contract for health club services shall provide that such
contract may be cancelled within three business days after the date of receipt by the
buyer of a copy of the contract, by written notice delivered by certified or registered
United States mail to the seller or the seller's agent at an address which shall be specified
in the contract. After receipt of such cancellation, the health club may request the return
of contract forms, membership cards and any and all other documents and evidence of
membership previously delivered to the buyer. Cancellation shall be without liability
on the part of the buyer, except for the fair market value of services actually received
and the buyer shall be entitled to a refund of the entire consideration paid for the contract,
if any, less the fair market value of the services or use of facilities already actually
received. Such right of cancellation shall not be affected by the terms of the contract
and may not be waived or otherwise surrendered. Such contract for health club services
shall also contain a clause providing that if the person receiving the benefits of such
contract relocates further than twenty-five miles from a health club facility operated by
the seller or a substantially similar health club facility which would accept the seller's
obligation under the contract, or dies during the membership term following the date
of such contract, or if the health club ceases operation at the location where the buyer
entered into the contract, the buyer or his estate shall be relieved of any further obligation
for payment under the contract not then due and owing. The contract shall also provide
that if the buyer becomes disabled during the membership term, the buyer shall have
the option of (1) being relieved of liability for payment on that portion of the contract
term for which he is disabled, or (2) extending the duration of the original contract at
no cost to the buyer for a period equal to the duration of the disability. The health club
shall have the right to require and verify reasonable evidence of relocation, disability
or death. In the case of disability, the health club may require that a doctor's certificate
be submitted as verification and may also require in such contract that the buyer submit
to a physical examination by a doctor agreeable to the buyer and the health club, the
cost of which examination shall be borne by the health club.
(P.A. 76-262, S. 2; P.A. 77-585, S. 2; P.A. 84-531, S. 2; P.A. 05-158, S. 2.)
History: P.A. 77-585 removed references to "permanent" disability and added special provision specifically stating
courses of action open to buyers who become disabled and included in contracts; Sec. 19-341b transferred to Sec. 21a-217 in 1983; P.A. 84-531 required a contract to include a provision providing that a buyer is relieved of further payment
if a health club ceases operation at the location where the buyer entered into the contract; P.A. 05-158 provided that written
notice of cancellation may be mailed to seller's agent and made a technical change, effective July 1, 2005.
Sec. 21a-218. (Formerly Sec. 19-341c). Statement of buyer's rights. Form.
Buyer's cancellation. Seller's written confirmation. Buyer's disability. Refunds.
(a) A copy of the health club contract shall be delivered to the buyer at the time the
contract is signed. All health club contracts shall be in writing and signed by the buyer,
shall designate the date on which the buyer actually signs the contract, shall identify
the address of the location at which the buyer entered the contract and shall contain a
statement of the buyer's rights which complies with this section. The statement must:
(1) Appear in the contract under the conspicuous caption: "BUYER'S RIGHT TO CANCEL", and (2) read as follows:
"If you wish to cancel this contract, you may cancel by mailing a written notice by
certified or registered mail to the address specified below. The notice must say that you
do not wish to be bound by this contract and must be delivered or mailed before midnight
of the third business day after you sign this contract. After you cancel, the health club may
request the return of all contracts, membership cards and other documents of evidence of
membership. The notice must be delivered or mailed to:
....
....
(Insert name and mailing address for cancellation notice.)
You may also cancel this contract if you relocate your residence further than twenty-five miles from any health club operated by the seller or from any other substantially
similar health club which would accept the obligation of the seller. This contract may
also be cancelled if you die, or if the health club ceases operation at the location where
you entered into this contract. If you become disabled, you shall have the option of (1)
being relieved of liability for payment on that portion of the contract term for which
you are disabled, or (2) extending the duration of the original contract at no cost to you
for a period equal to the duration of the disability. You must prove such disability by a
doctor's certificate, which certificate shall be enclosed with the written notice of disability sent to the health club. The health club may require that you be examined by another
physician agreeable to you and the health club at its expense. If you cancel, the health
club may keep or collect an amount equal to the fair market value of the services or use
of facilities you have already received."
The full text of this statement shall be in ten-point bold type.
(b) If a buyer cancels a health club contract pursuant to the three-day cancellation
provision or as a result of having moved further than twenty-five miles, or as a result
of the health club ceasing operation at the location where the buyer entered into the
contract as provided by this chapter, the health club shall send the buyer a written confirmation of cancellation within fifteen days after receipt by the health club of the buyer's
cancellation notice. If the health club fails to send such written notice to the buyer within
fifteen days, the health club shall be deemed to have accepted the cancellation.
(c) (1) If the buyer notifies the health club that he has become disabled, the health
club shall notify the buyer in writing within fifteen days of receipt by the health club
of the buyer's notice of disability and any doctor's certificate which may be required
under subsection (a) of this section that: (A) The health club will not require the buyer
to submit to another physical examination; or (B) the health club requires the buyer to
submit to another physical examination and that the buyer's obligations under the contract are suspended pending determination of disability. If the health club fails to send
such written notice to the buyer within fifteen days, the health club shall be deemed to
have accepted the disability.
(2) If the health club requires the buyer to submit to another physical examination,
all obligations of the buyer for payment under the contract will be suspended as of the
date the health club receives notice of disability. The buyer's obligations will not resume
until such time as a determination is made, either by consent of the buyer and the health
club or through adjudicative proceedings, that disability does not exist.
(d) A buyer who is disabled may, at the buyer's option, extend the duration of the
original contract at no cost to the buyer for a period equal to the duration of the disability,
or remain liable for partial payment on the contract as follows:
(1) A buyer who is disabled for a period less than the full remaining term of the
contract shall only be liable for a pro-rata portion of the contract price equal to the total
number of weeks specified in the contract less the number of weeks after the date on
which the disability first occurred, the difference being divided by the total number of
weeks specified in the contract and the result of that division being multiplied by the
total contract price.
(2) A buyer who is disabled for the full remaining term of the contract shall only
be liable for a pro-rata portion of the contract price equal to the number of complete
weeks before the date the disability first occurred for which the services or facilities
were made available to the buyer divided by the total number of weeks specified in the
contract with the result being multiplied by the total contract price.
(3) If the reasonable probabilities are that the buyer will be disabled for the full
remaining term of the contract, and the buyer has elected not to extend the duration of
the contract as provided in this subsection, the health club shall cancel the buyer's
contract at the time such a determination is made and notify the buyer in writing that
the contract has been cancelled.
(4) Any money paid by the buyer which is in excess of the amount for which he is
liable under the provisions of this section shall be refunded by the seller to the buyer.
(5) A health club which received notice of disability from a buyer shall provide
such buyer with a written form which shall fully explain the buyer's options as set forth
in this subsection. Such form shall provide on it a location where the buyer shall indicate
in writing the option he has chosen. Such form shall be signed by the buyer and the
health club.
(e) In any cancellation of a health club service contract the buyer shall not be liable
for any payment to the seller if the services received by the buyer are as a result of a
representation by the health club to the buyer that such services are to be received free
or if the buyer received services at a health club as a result of a representation by the
health club to the buyer that such services are to be received at a reduced or discount
price, the buyer shall only be liable as a result of his cancellation for an amount equal
to that which was represented to the buyer that he would have to pay.
(f) Any refund to the buyer as a result of cancellation of the contract shall be delivered by the health club to the buyer within fifteen business days of receipt by the health
club of the notice of cancellation.
(P.A. 76-262, S. 3; P.A. 77-585, S. 3; P.A. 84-531, S. 3; P.A. 05-158, S. 3.)
History: P.A. 77-585 changed wording of buyer's rights statement, required that statement be in ten-point bold type
and added Subsecs. (b) to (f); Sec. 19-341c transferred to Sec. 21a-218 in 1983; P.A. 84-531 made cessation of operation
at the location where the customer entered into a contract grounds for cancellation of the contract, and specified the date
from which a pro rata portion of the contract price is calculated as "the date the disability first occurred" rather then the
date of "the commencement of disability"; P.A. 05-158 amended Subsec. (a) to provide that contracts shall identify the
address of the location at which the buyer entered the contract and to provide that the statement of the buyer's rights shall
include the address to which the buyer may mail cancellation notice, effective July 1, 2005.
Sec. 21a-219. (Formerly Sec. 19-341d). Term of contract. Renewal. (a) No
health club contract shall have a term for a period longer than twenty-four months. If a
health club offers a contract of more than twelve months' term, it shall offer a twelve-month contract. If a health club sells a membership contract of more than twelve months'
term, the health club shall not collect payment, in cash or its equivalent of more than
fifty per cent of the entire consideration for the contract in advance of rendering services.
The remainder of the cost of the contract shall be collected by the health club on a pro
rata monthly basis during the term of the health club contract. Each contract shall have
the prices for all contracts printed thereon.
(b) No contract shall contain an automatic renewal clause except for a renewal for
a period not to exceed one month. If such contract contains such a one-month automatic
renewal clause, such renewal shall become effective only upon payment of the renewal
price and such contract shall permit the buyer to cancel any further renewal upon no
more than one month's notice. The price of any such renewal shall not increase or
decrease unless the contract: (1) Discloses the amount of such increase or decrease or
the method of calculating such increase or decrease in the price of such renewal, or (2)
such information is otherwise provided to the buyer, in writing, no less than one month
prior to such renewal. Any renewal option for continued membership must be accepted
by the buyer in writing, by electronic mail or facsimile and shall become effective only
upon payment of the renewal price.
(c) Each health club shall post the prices and the three-day cancellation provisions,
the disability provisions and the twenty-five mile moving provisions of all contracts in
a conspicuous place where the contract is entered into.
(P.A. 76-262, S. 4; P.A. 77-585, S. 4; P.A. 78-116, S. 2; P.A. 84-531, S. 4; P.A. 90-96, S. 4; P.A. 05-158, S. 4.)
History: P.A. 77-585 added posting of three-day cancellation provisions, disability provisions and twenty-five mile
moving provisions of contracts and required posting "where the contract is entered into" rather than "on the health club's
premises", replaced three-year, two-year and one-year contracts with contracts of more than twenty-four months' duration,
of twenty-four months and twelve months and added provision re renewals; P.A. 78-116 required offer of twelve-month
contract if contract longer than that is offered, replacing provision that twelve-month contract be offered if "a contract of
more than twelve months' duration and less than twenty-four months' duration" is offered; Sec. 19-341d transferred to
Sec. 21a-219 in 1983; P.A. 84-531 changed the outer limit of a health club contract from thirty-six to twenty-four months;
P.A. 90-96 divided section into Subsecs., prohibited the advance payment of over fifty per cent of the cost of the contract
under some circumstances and moved provision re posting of various contract provisions from Subsec. (a) to Subsec. (c);
P.A. 05-158 amended Subsec. (a) to change "duration" to "term" and prohibit health club from collecting payment, in
cash, or its equivalent of more than fifty per cent of the entire consideration for the contract in advance of rendering services
if health club sells a membership contract of more than twelve months' term, and amended Subsec. (b) to add provisions
re one-month automatic renewal clause and renewal price, to permit acceptance of renewal option by electronic mail or
facsimile and to change "may" to "shall" re effectiveness of such option upon payment of renewal price, effective July
1, 2005.
Sec. 21a-220. (Formerly Sec. 19-341e). Negotiable promissory notes to be
clearly identified. Buyer's rights upon sale or discount. Time period for payment.
If the buyer's obligation is in the form of a negotiable promissory note, such contract
shall state in boldface type on the face page of said contract that the buyer's promissory
note may be discounted and sold to third parties to whom the buyer will become obligated
to make full payment. The selling or discounting of a negotiable promissory note which
represents the buyer's obligation under a health club service contract shall not affect
the right of the buyer to cancel the contract, the method by which cancellation may be
made, or the buyer's rights under section 52-572g or Section 433.1 et seq. of Title 16
of the Code of Federal Regulations, as they may from time to time be amended. When
a buyer's obligation is in the form of a promissory note, the time period for payment of
the note shall not exceed the term of the health club contract.
(P.A. 76-262, S. 5; P.A. 77-585, S. 5; P.A. 90-96, S. 5; P.A. 05-158, S. 5.)
History: P.A. 77-585 added provision protecting buyers' rights despite selling or discounting of negotiable promissory
note; Sec. 19-341e transferred to Sec. 21a-220 in 1983; P.A. 90-96 added provision limiting the time period for payment
when buyer's obligation is in the form of a promissory note; (Revisor's note: In 1997 a reference to "bold-faced" type was
replaced editorially by the Revisors with "boldface" type for consistency with customary statutory usage); P.A. 05-158
changed "duration of the health club contract" to "term of the health club contract", effective July 1, 2005.
Sec. 21a-221. (Formerly Sec. 19-341f). Listing of equipment and services. A
health club which intends to commence the sale of health club contracts, shall, prior to
commencing sale, compile a written list of the equipment and each service which it
intends to have available for use by buyers at the time of commencing such sale and
shall submit a copy of the list to the Commissioner of Consumer Protection. Such list,
as may be updated from time to time, shall be included in any health club contract. No
health club shall be considered fully operative or established until substantially all of
the equipment and services so listed are actually available for use by buyers. Each
individual place of business of each health club shall be fully operative or established
prior to commencing the sale of health club contracts.
(P.A. 76-262, S. 6; P.A. 77-585, S. 6; P.A. 82-50, S. 2, 4; P.A. 83-292, S. 1, 3; P.A. 84-531, S. 5; June 30 Sp. Sess.
P.A. 03-6, S. 146(c); P.A. 04-189, S. 1; P.A. 05-158, S. 6.)
History: P.A. 77-585 replaced previous provision re permits for preopening sales campaigns with wholly new provisions
requiring listing of equipment and services and expanding provisions re preopening sales campaigns; P.A. 82-50 amended
Subsec. (b) by specifically requiring owners of more than one health club to obtain a preopening sales permit for each
establishment; Sec. 19-341f transferred to Sec. 21a-221 in 1983; P.A. 83-292 amended Subsec. (a) to apply to any health
club intending to commence sale of health club contracts, where prior law applied to any health club which had not
previously sold health club contracts; P.A. 84-531 required health clubs to submit a list of equipment and services to the
commissioner and to include such list in each health club contract and eliminated provisions which had allowed preopening
sales permits; June 30 Sp. Sess. P.A. 03-6 replaced Commissioner of Consumer Protection with Commissioner of Agriculture and Consumer Protection, effective July 1, 2004; P.A. 04-189 repealed Sec. 146 of June 30 Sp. Sess. P.A. 03-6, thereby
reversing the merger of the Departments of Agriculture and Consumer Protection, effective June 1, 2004; P.A. 05-158
changed requirement from a written list of "each piece of" equipment to a written list of "the" equipment and each service
that health club intends to have available for use by buyers at the time of commencing sale of contracts and added provision
re update of list from time to time, effective July 1, 2005.
Sec. 21a-223. (Formerly Sec. 19-341h). License required. Fee. Renewal. Sanitary facilities. Suspension or revocation of license. (a) Each individual place of business of each health club shall obtain a license from the Department of Consumer Protection prior to the sale of any health club contract. Application for such license shall
be made on forms provided by the Commissioner of Consumer Protection and said
commissioner shall require as a condition to the issuance and renewal of any license
obtained under this chapter (1) that the applicant provide for and maintain on the premises of the health club sanitary facilities; (2) that the application be accompanied by (A)
a license or renewal fee of two hundred dollars, (B) a list of the equipment and each
service which the applicant intends to have available for use by buyers during the year
of operations following licensure or renewal, and (C) two copies of each health club
contract which the applicant is currently using or intends to use; and (3) compliance
with the requirements of section 21a-226. Such licenses shall be renewed annually. The
commissioner may impose a civil penalty of not more than three hundred dollars against
any health club that continues to sell or offer for sale health club contracts for any
location but fails to submit a license renewal and license renewal fee for such location
not later than thirty days after such license's expiration date.
(b) No health club shall (1) engage in any act or practice which is in violation of or
contrary to the provisions of this chapter or any regulation adopted to carry out the
provisions of this chapter, including the use of contracts which do not conform to the
requirements of this chapter, or (2) engage in conduct of a character likely to mislead,
deceive or defraud the buyer, the public or the commissioner. The Commissioner of
Consumer Protection may refuse to grant or renew a license to, or may suspend or revoke
the license of, any health club which engages in any conduct prohibited by this chapter.
(c) If the commissioner refuses to grant or renew a license of any health club, the
commissioner shall notify the applicant or licensee of the refusal, and of his right to
request a hearing within ten days from the date of receipt of the notice of refusal. If the
applicant or licensee requests a hearing within ten days, the commissioner shall give
notice of the grounds for his refusal and shall conduct a hearing concerning such refusal
in accordance with the provisions of chapter 54 concerning contested matters.
(d) The Attorney General at the request of the Commissioner of Consumer Protection is authorized to apply in the name of the state of Connecticut to the Superior Court
for an order temporarily or permanently restraining and enjoining any health club from
operating in violation of any provision of this chapter.
(P.A. 76-262, S. 8; P.A. 77-585, S. 7; P.A. 78-116, S. 1; P.A. 82-50, S. 3, 4; P.A. 83-292, S. 2, 3; P.A. 84-531, S. 7;
P.A. 94-36, S. 31, 42; June 30 Sp. Sess. P.A. 03-6, S. 146(c), (d); P.A. 04-169, S. 17; 04-189, S. 1; P.A. 05-158, S. 7.)
History: P.A. 77-585 deleted obsolete reference to obtaining license "on or before November 1, 1976", required as
condition of licensure maintenance of sanitary facilities and added Subsecs. (b) and (c) re refusal, suspension or revocation
of license and re court orders; P.A. 78-116 deleted reference to shower facilities in Subsec. (a); P.A. 82-50 amended Subsec.
(a) by specifically requiring owners of more than one health club to obtain a license for each establishment; Sec. 19-341h
transferred to Sec. 21a-223 in 1983; P.A. 83-292 added bond requirement for issuance or renewal of license; P.A. 84-531
specified, in Subsec. (a), that health clubs must be licensed before they sell any contracts, deleted provisions re posting of
surety bond, added exception to two hundred dollar fee for clubs commencing operation after April first, required that
license applications be accompanied by a list of equipment and services and required compliance with Sec. 21a-226,
amended Subsec. (b) to prohibit violation of chapter provisions and associated regulations and to prohibit conduct likely
to mislead, deceive or defraud buyers, added Subsec. (c) re procedure for notification of refusal to grant or renew license,
relettering former Subsec. (c) as (d) and substituting reference to court orders to prevent health clubs from violating chapter
provisions rather than to prevent them from operating without license or preopening sales permit; P.A. 94-36 amended
Subsec. (a) to eliminate prorated license application fees and the "October first" license renewal date, effective January
1, 1995; June 30 Sp. Sess. P.A. 03-6 and P.A. 04-169 replaced Commissioner and Department of Consumer Protection
with Commissioner and Department of Agriculture and Consumer Protection, effective July 1, 2004; P.A. 04-189 repealed
Sec. 146 of June 30 Sp. Sess. P.A. 03-6, thereby reversing the merger of the Departments of Agriculture and Consumer
Protection, effective June 1, 2004; P.A. 05-158 amended Subsec. (a) to change requirement from a list of "each piece of"
equipment to a list of "the" equipment in Subdiv. (2)(B) and to authorize commissioner to impose a civil penalty against
any health club that fails to submit a license renewal for a health club location for which health club contracts are sold or
offered for sale, and made a technical change in Subsec. (b), effective July 1, 2005.